Thank you for using Tracerfy! This Privacy Policy describes how we collect, use, and disclose information when you use our website [tracerfy.com] and related services (collectively, the "Service").
1.1. Personal Information:
- When you register an account with Tracerfy, we collect your name, username, email address, and password.
- If you choose to provide it, we may also collect additional information such as your phone number or billing address for account verification or service-related purposes.
1.2. Payment Information:
- Our payment processor, Stripe, collects and processes payment information when you make purchases through our Service. We do not store or have access to your credit card details.
1.3. Usage Information:
- We automatically collect certain information when you access and use our Service, including your IP address, device type, browser information, and usage patterns.
2.1. Provide and Improve the Service: We use the information we collect to operate, maintain, and improve our Service, including user account management, customer support, and service enhancements.
2.2. Communications: We may use your email address to send you account-related information, updates, newsletters, or promotional offers. You can opt-out of promotional emails at any time.
2.3. Legal Compliance: We may use your information as necessary to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety.
3.1. Service Providers: We may share your information with third-party service providers or partners who assist us in delivering or improving the Service. These providers are bound by confidentiality obligations and may only use your information for authorized purposes.
3.2. Payment Processing: Your payment information is securely processed by our payment processor, Stripe. We do not store or process credit card details on our servers.
3.3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from government authorities or law enforcement agencies.
4.1. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5.1. Account Information: You can contact us directly through email if you wish to update information on your Tracerfy account.
5.2. Email Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
6.1. Tracerfy is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child under 13 may have provided us with personal information, please contact us immediately.
7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material updates by posting the revised policy on our website or through other communication methods.
8.1. If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at [email protected].